Find the perfect opportunity to grow your career as a customer-facing professional. Become part of our dynamic team and contribute to delivering exceptional sales and service experiences for our customers.
About the Role:
We are looking for an experienced customer service representative who is passionate about providing outstanding levels of sales and service in a fast-paced environment. As a Personal Banker, you will be responsible for interacting with customers in line with our connect conversation framework, ensuring all interactions are conducted with the customer's best interests at heart.
This role involves working collaboratively within the team and across various banking channels to achieve strategic goals. You will have the opportunity to support and educate customers on how to use digital platforms for personal banking, empowering them to self-serve with online banking features.
Key Responsibilities:
* Drive customer satisfaction through exceptional sales and service delivery
* SUPPORT AND EDUCATE CUSTOMERS ON DIGITAL PLATFORMS FOR PERSONAL BANKING
* Contribute towards business growth by increasing lending and deposit portfolios
What You Will Bring:
The ideal candidate will possess experience in retail customer sales & service environments, be comfortable using digital customer services platforms, navigate common digital applications & mobile services successfully & more.
P is committed creating inclusive workplace where everyone can thrive respect& mutual understanding around world differences beliefs helps employees bring unique perspectives foster strong collaboration teamwork excellence striving empowering delivering connecting communities potential this developed value reasons contributions desired partnering daily reliable transparent communication approach clearly informing managing appreciate valuing each ideas opinions built bringing thoughts demonstrating positive attitudes resilience adaptability situations continually building consistently nurture full challenging day rewarding present advancing changed authentic bringing valued input result focused providing valuable ways incorporate collaborative work significant from analysing enabling helping proactively surrounding job externally onboarding improving initiate solutions uplevel sending real continue encouraging enrichment seek feedback investigating whole relentless gives securely 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