Centre Manager Job Description
This pivotal role oversees the day-to-day operations, administration, and overall management of a major shopping centre. You'll play a key part in enhancing the customer experience, supporting retail partners, and driving operational excellence.
Responsibilities
* Oversee daily centre operations, ensuring safety, cleanliness, and maintenance standards are met.
* Build strong relationships with tenants, manage onboarding, and ensure lease compliance.
* Monitor customer satisfaction and support initiatives to enhance the visitor experience.
* Assist with budget management, monitor expenses, and identify opportunities for cost savings and operational efficiency.
* Support leasing strategy and compliance with relevant legislation.
Required Skills and Qualifications
* Experience in property or retail administration, with a passion for the retail property industry.
* Excellent communication and customer service skills and the ability to interact with a broad range of stakeholders.
* Attention to detail to ensure accurate data entry and reporting.
* Strong organisational skills, the ability to problem solve and prioritise multiple tasks.
Benefits
As a centre manager, you'll be an integral part of an enormously successful team who outperform in the market year on year – the career opportunities are up to you.
Why This Role is Unbeatable
The successful candidate will have the opportunity to chart their own course and realise their potential in this highly rewarding role.