About Us
Norditube is a leading provider of innovative trenchless rehabilitation solutions across Australia and New Zealand. We specialize in cutting-edge technologies that repair and upgrade underground infrastructure with minimal surface disruption, saving time, money, and the environment. Our team is dedicated to delivering exceptional service and high-quality results for our clients in the municipal, industrial, and private sectors.
Join us in a supportive role that is critical to our operations and success.
Position Overview
The Sales Operations & Office Administrator plays a pivotal role in supporting the core sales operation processes and ensuring the smooth day-to-day administrative functioning of the office. This position serves as a crucial link between sales, logistics, and administration, focusing on order fulfillment, documentation, and office coordination to maintain operational efficiency.
Key Responsibilities
* Sales Operations & Order Processing:
o Accurately process sales orders and diligently track production schedules to ensure timely fulfillment.
o Prepare Proforma Invoices as instructed by the Sales team and coordinate with the Finance department for the issuance of official Tax Invoices.
o Provide key administrative and data support to the sales and technical teams to facilitate smooth workflow.
* Logistics & Inventory Coordination:
o Manage end-to-end coordination for domestic and international logistics related to outgoing shipments and incoming receipts.
o Maintain precise and up-to-date inventory records through regular stocktakes and timely updates in the relevant systems (e.g., ERP).
* Administrative & Office Support:
o Provide comprehensive administrative support to ensure the smooth operation of the office and any designated technical centers.
o Perform general office duties including correspondence, filing, reception backup, and supply management as required.
o Complete other administrative and coordination tasks as assigned by the Operations Manager.
Requirements & Qualifications
* Proven experience in a similar role such as order processing, administrative support, or logistics coordination.
* Strong familiarity with inventory management principles and basic logistics coordination processes.
* Proficiency in standard office software (Microsoft Office Suite: Word, Excel, Outlook) and experience with business/ERP systems is highly advantageous.
* Excellent organizational skills and a high level of attention to detail.
* Effective communication and teamwork abilities to collaborate successfully with Sales, Finance, and technical teams.
* A relevant qualification in Business Administration, Supply Chain, or a related field is preferred.
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