OverviewIn the role of Business Support Officer (Data and Systems Analyst) you will assist in improving correspondence management and government business workflows and business processes.
You will coordinate the development and maintenance of HCL Notes (Lotus Notes) systems, DocTrak and Briefing Note Database, reporting environments and associated applications, and provide technical, troubleshooting and process support services and training within TMR.About UsThe Cabinet, Legislation and Executive Services Unit (CLES) provides high-quality administrative support to the Minister for Transport and Main Roads and the Director-General.
The Reporting and Systems Support (RSS) team provides business analysis, reporting and technical support relating to the DocTrak and TMR Briefing Notes Databases within HCL Notes, contributing to the ongoing development of correspondence management strategies, standards and procedures.
RSS provides expert technical and procedural advice on correspondence workflows, including developing and analysing business requirements to customer specifications in line with current departmental ICT guidelines.About YouWe recognise and celebrate that everyone is unique and seek the applicant best suited to the role.
We will assess your experience, knowledge and acquired skills, as well as your potential for development and your personal qualities.
To thrive in this role, you will be:skilled in building positive working relationships, including the ability to communicate in a explicit, succinct and deliberate manner, adjusting the message so that it resonates with different stakeholders.able to prioritise projects and tasks efficiently, in line with team commitments and be able to work under pressure.How To ApplyApplicants should apply through the Smart jobs and careers website.
You will need to provide the following information to the panel to access your suitability:Your CV or resume (maximum five pages) which should include:a comprehensive employment history including functions or roles performeddates of employmentA cover letter (maximum two pages) that details how your knowledge, qualities, skills and experience meet the requirements of the role.Applications to remain current for 12 months.Occupational group AdministrationSeniority levelNot ApplicableEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesGovernment Administration
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📌 Business Officer (Data & Systms Analyst)
🏢 Department of Transport and Main Roads
📍 Brisbane