Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It's an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
Software Delivery Manager
The Opportunity
Cochlear has an opportunity for a Software Delivery Manager based in our Sydney, Macquarie office. In this role, the successful Software Delivery Manager's role includes multiple responsibilities such as project management and scrum master activities in line with Cochlear's Product Improvement Process.
Responsibilities include:
- Escalate project risks or project changes, where risks or issues would impact the ability to deliver against the scope, project schedule, budget, or resources.
- Champion and drive the adoption of Agile practices in the squad(s), so that the team continues to stay at the foreground of employing industry best practices and enforce project standards.
- Be the external facing point of contact for the team to the rest of the business. Represent the
team where possible.
What makes this opportunity unique?
The role will follow relevant quality procedures to deliver quality products and services and identify and support the implementation of continuous improvement. The role will also undertake additional quality responsibilities (e.g., audit) when appropriately trained to undertake these responsibilities.
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About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Essential
**Required Skills**:
- Bachelor's degree or combination of relevant education and experience
- 3+ years' experience in project management or software team management
- Proven experience providing project delivery and team leadership in a software development or engineering environment.
- Ability to motivate and facilitate cross-functional teams to deliver projects on time and within budget.
- Excellent verbal and written communication skills with the ability to work with another project team members.
- Proven experience in influencing, managing, and building alignment between a range of senior, cross functional stakeholders. Team focused. Good at managing relationships and looking out for the needs of the team.
- Proven ability to operate at the intersection of technology and business to maximize effectiveness with shaping product.
- Strong interest to work across various types of projects (desktop software, mobile apps, firmware and hardware projects) and across various disciplines.
- Strong interest in the Agile project management discipline.
- Very strong customer service orientation.
Desired Skills
- Experience working in Agile software development.
- Working knowledge of the principles of project management
- Excellent team player and team builder
- Good instincts matched with analytical thinking.
- Able to deal with complexity; manage and have oversight of multiple, competing demands.
- Continuous improvement focus: how to make processes more scalable and efficient.
- Relationship building and stakeholder management.
- Keen to drive change and transformation, curious lateral thinker.
- Energetic and resilient; able to motivate and engage others.
- Strong understanding of product design principals
- Experience working on projects in a regulated environment.
How we recognize your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit
- At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation ab