Internal communications coordinator- operations (malvern east)

At VetPartners, we pride ourselves on delivering shared services support that drives success for our veterinary clinics. This role features a hybrid work arrangement, with four days in the office to promote collaboration, build strong connections, and enhance team engagement.

We're seeking a highly organised and proactive Internal Communications Coordinator – Operations to support the delivery of clear, consistent, and timely messaging across our national clinic network. Sitting within the Operations team, this role plays a critical part in connecting our support office and operational leaders with frontline clinic teams.

Key Responsibilities

• Plan and coordinate communication schedules across key operational channels.
• Draft and deliver Weekly Action Bulletins, operational updates, and critical alerts to field and clinic teams.
• Manage content for events like forums, town halls, and regional get‐togethers.
• Support regular meetings (e.g., fortnightly ops meetings, monthly training), including agendas, notes, and follow‐ups.
• Maintain and improve communication platforms and resources like the VP Hub and Clinic Activity Planner.
• Collaborate with key stakeholders to ensure messages are aligned, well‐timed, and clinic‐read.

Skills, Attributes, and Experience

• Experience in operations, business support, or project coordination roles.
• Top‐notch communication and relationship‐building skills across all levels.
• Sharp organisational skills and the ability to juggle multiple priorities with grace.
• Confidence working through ambiguity to create clarity and structure.
• Strong attention to detail and a focus on value delivery.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); SharePoint and project tools a bonus.
• Experience in multi‐site industries like healthcare, veterinary, retail, or franchising is a plus.

VetPartners is committed to Equal Employment Opportunities. We are committed to being an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience, and abilities.