Description POSITION SUMMARY At Pier One Sydney Harbour, we don’t just pour drinks—we create the moments people remember. From golden-hour cocktails overlooking the Harbour to high‑energy weekend service, PIER BAR is where Sydney comes to unwind, celebrate, and connect. Every shift is a chance to elevate the guest experience and bring the Pier One spirit to life. We’re looking for a passionate and experienced Team Leader to join our PIER BAR team. This role leads day‑to‑day bar operations, supports our bartenders and servers, and ensures every guest enjoys exceptional, efficient, and memorable service. Key Responsibilities Guest Experience & Service Excellence Lead a fast-paced bar environment with warm, professional, and engaging service Ensure all beverages—from signature cocktails to classics—are crafted and presented to standard Create memorable experiences for locals, hotel guests, and Harbour‑side visitors Recognize VIPs and regular guests, tailoring service to their preferences Maintain high standards of bar hygiene, cleanliness, and presentation Operational Leadership Oversee daily PIER BAR operations, including bar setup, shift execution, and pack‑down Support workflow during high-volume trading, ensuring smooth and efficient service Assist in menu updates, product knowledge, and stock availability Ensure compliance with RSA requirements and liquor licensing regulations Work closely with the Restaurant & Bars leadership team to drive service standards Team Development Coach and mentor team members to strengthen skills and service confidence Support beverage training, bartender development, and menu knowledge Foster a positive, inclusive, and high-performing team culture Lead by example during peak periods, guiding the team with calm and clarity Financial & Inventory Management Monitor beverage costs and drive responsible stock usage Conduct regular stocktakes and oversee accurate breakage/wastage reporting Ensure correct POS use, billing accuracy, and adherence to hotel financial procedures What We’re Looking For Leadership & Execution Professional demeanor with strong problem-solving skills Ability to adapt under pressure and lead by example Results-driven with a focus on team success Relationship Building Warm, approachable interpersonal skills Ability to build strong rapport with guests and colleagues Experience in high-volume bar or restaurant service (hotel bar experience a plus) Core Competencies Basic computer literacy (POS systems, communication platforms) Strong communication and numerical skills Current RSA certification Why Join Us? Benefits, Perks & Rewards: Help guests live Sydney —not just visit it. Free delicious duty meals including one free barista coffee a day! Numerous Activations and events to connect with your colleagues Free dry cleaning for all your work clothes Exclusive associate discounts on Food & Beverage and Hotel rooms (including all proprieties within Marriott International) for you, your family and friends At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.