We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.
We're always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.
**About the Team**
Overflowing with expertise, Group Services keeps MYOB highly tuned and up and running. Made up of several specialised teams including commercial, finance, legal and risk, these are the professionals who drive our business performance, while always ensuring we've dotted our I's and crossed our T's
**About the role**
You'll be part of the Credit Control team that monitors and controls accounts in accordance with our contracts' terms and conditions. We know that our clients are busy running their business and sometimes need a gentle reminder. We work with a huge variety of people, making each day interesting, challenging, fun and exciting. The team has a huge amount of experience and are keen to share knowledge to drive the success of the group.
**Your day to day**:
- Handle enquiries via the ZenDesk queue primarily, actioning client tickets, and fielding any unrelated queries to the relevant department
- Making proactive calls to resolve 60+ day debtors
- Handling any inbound inquiries from clients or internal partners
- Contribute to the achievement of team targets related to MYOB debtors
- Raising complex queries to Supervisor
**What we'd like to see from you**:
- Knowledge of accounting principles and practices, more specifically the administration of accounts
- Experience in a credit control/accounts receivable role
- Experience in an accounts / finance environment
- Proficient in Microsoft Office suite
**Our Culture & Benefits**
Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
Do your best work in a flexible work environment, right down to financial assistance to set up your home office it's called Flexperience, and it's designed by you and your team
Our partnership with Smiling Mind helps support the wellbeing of our team members and customers
Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment
A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more
Communities built around 'Wellness', 'Belonging' and the 'Planet' where you can make a meaningful contribution
Access to best-in-class discounts and vouchers from leading retailers, and a lot more.
We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.