**Retail Manager I Park House Mona Vale**
**WHO ARE WE**
We are a collective of industry leaders and a growing portfolio of iconic venues. Striving for absolute world class is at the heart of what we do, from the food we plate to the cocktails we shake, and ensuring we have the best team to provide exceptional experiences. We strive to create environments in which our teams feel confident, proud and inspired.
Our expanding portfolio of 17 venues span from Sydney to Byron Bay, with many more exciting announcements to come. Our portfolio includes places such as Watson's Bay Boutique Hotel, The Morrison Bar & Oyster Room, The Imperial Erskineville, Taylor's Rooftop, and The Farm.
Park House, rising from the ruins of the Mona Vale Hotel, is a multipurpose dining and social space, dramatically reimagined to match the neighbourhood's exciting evolution in the heart of the Northern Beaches. The Beaches Favourite Local is proudly brought to you by The Sydney Collective.
- The name, inspired by the Park Street location, captures our vision: an open-door, feel-right-at-home social space the community can call its own, reflecting Mona Vale's hefty food, drink and creative credentials.
**THE OPPORTUNITY**
Park House is on the hunt for an experienced Retail Manager to join the family
The role of the Retail Manager is to lead and co-ordinate all aspects of bottle shop management, and to support department managers and their teams to deliver the genuine hospitality and service excellence while also meeting business goals.
Reporting to the General Manager, as the Retail Manager at Park House, you are responsible for but not limited to:
- Customer service, cross-selling and up-selling to maximise sales
- Manage and liaise with suppliers and Senior Management
- General maintenance and cleanliness of the cellar and loading dock areas
- Be across stocktake procedures, and implement controls & solutions as needed
- Managing a small team of staff including rostering, training and hiring
- All aspects of stock control including ordering, goods received, stock rotation, meeting profit targets, stocktakes and data entry
- Upholding the venue's strong values on customer service and store presentation
- Building and maintaining relationships with key suppliers
**WHO ARE YOU**
As a driven, passionate and focused individual you will possess the following attributes and skills:
- Minimum 2+ years' liquor retail experience
- Exceptional eye for detail
- Immaculate presentation paralleled with hands on service delivery
- Excellent communication; written and verbal
- Strong financial acumen
- Exceptional understanding or all liquor categories
- Current RSA Certificate
- Forklift License desirable
We have ambitious expansion and development plans, and we highly value our people as the drivers of our continued success and growth. This is an excellent career development opportunity for the right person who shares our passion, values and drive.
**CULTURE & BENEFITS**
With our people at the heart of our business, we offer training, development & all the necessary tools to be set up for success. We celebrate our successes through reward and recognition and seek to grow our people by investing in your long-term future.
We encourage our people to always seek feedback, to have the real conversations, striving to achieve our absolute best through continuous improvement. We create environments in which our people feel confident, proud and inspired to deliver on absolute world class, and it is through our values that we believe and are recognised as the industry's best leaders and innovators.
As part of The Sydney Collective family, some of the additional benefits you will enjoy:
- A commitment to your personal and professional development to propel your career growth
- Strong leadership program that is voted by fellow peers and leadership recognition
- External training budget for further learning opportunities
- Discounts across all of our bars, restaurants, pubs and boutique hotels