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As the home of gaming and pop culture, yeah, we sell fun - our products are the coolest in the galaxy! - but we also have fun, with spectacular events, celebrations, competitions, and other festivities to brighten your workday.
We take pride in being a safe, inclusive and supportive workplace, offering employee benefits that make a meaningful difference, and investing in our people’s development to help them build long and rewarding careers.
So come and join the fun, and do what you do best - with us!
Your new role awaits…
As an Assistant Store Manager, the purpose of your role is to assist the Store Manager in leading the team, providing quality customer service, running an efficient store and delivering the EB Experience. You will play a key role in ensuring that merchandising, inventory, financial and people management processes and standards are in place, taking full responsibility for the store’s operations during the Store Manager’s absence.
Primary responsibilities include:
1. Providing incredible service to all customers
2. Managing the day-to-day store operations
3. Maintaining the store’s appearance and organisation to a high standard
4. Inventory control and loss prevention for incoming, outgoing and current stock
5. Maximising the store’s profitability using KPI and sales data
6. Coaching and training teams for success and progression
7. Leading by example by embracing and upholding our Ethos values of Family, Integrity, Vitality, Vision, Accountability, Recognition, and Sustainability.
This is a part-time role offering 20 – 25 hours. It also requires flexible availability across public holidays, nights, and weekends.
What are we looking for?
To be successful in this role you will have:
* Demonstrated record of personal sales/KPI success
* Ability to coach and drive teams to KPI and sales success
* A focus on and passion for providing incredible Customer Service
* Strong communication, interpersonal and relationship-building skills
* Demonstrated ability to plan, prioritise and delegate to meet agreed standards and timelines
* Analysis and problem-solving skills
* Experience leading, motivating and developing staff
* High level of attention to detail
* Excellent merchandising skills
What more do we offer?
* Employee discount at EB Games and Zing in store and online
* Benefits platform with discounts at all your favourite retailers
* Flexibility to support you and maintain work-life balance
* Employee Assistance Program (EAP) for you and your family
A little more about us…
Over 25 years EB Games has become one of Australia & New Zealand's leading retailers, but we don't do retail like most companies. Step into our stores, office or warehouse and the energy and passion is undeniable. With more than 400 locations, EB Games and Zing Pop Culture stores are the home of expert advice, service, and iconic gaming and pop culture products.
If you think you'd be the perfect fit - APPLY NOW!
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Sign in and update your profile to get insights.
Your application will include the following questions:
* Do you have customer service experience?
* How many years of retail management experience do you have?
* Do you have experience working towards targets and KPIs?
EB Games Australia (originally Electronics Boutique) is an Australian video game and entertainment software retailer. The company operates over 380 stores across Australia's six states and two territories and 40 more stores in New Zealand. The first Australian store was opened on 5 July 1997. EB Games sells video games, consoles, and accessories for the PlayStation 3, PlayStation 4, PlayStation Portable, PlayStation Vita, Xbox 360, Xbox One, Wii, Wii U, PC, Nintendo DS and the Nintendo 3DS. Customers can also purchase games online from the EB Games website.
Source: this is an extract from the company’s Wikipedia page
EB Games Australia (originally Electronics Boutique) is an Australian video game and entertainment software retailer. The company operates over 380 stores across Australia's six states and two territories and 40 more stores in New Zealand. The first Australian store was opened on 5 July 1997. EB Games sells video games, consoles, and accessories for the PlayStation 3, PlayStation 4, PlayStation Portable, PlayStation Vita, Xbox 360, Xbox One, Wii, Wii U, PC, Nintendo DS and the Nintendo 3DS. Customers can also purchase games online from the EB Games website.
Source: this is an extract from the company’s Wikipedia page
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