About Service Delivery Managers, we deliver meaningful work that matters. We enjoy what we do and grow our careers while being ourselves.
About the Opportunity
We have an exciting opportunity for a seasoned professional to join our Aircraft Sustainment team based at Wagga Wagga NSW, reporting directly to the Project Manager.
As the Service Delivery Manager, you will be responsible for supporting the Project Manager by coordinating all aspects of financial management, project control, and business improvement within their area of responsibility to achieve optimum financial success and meet operational and strategic business objectives.
The Service Delivery Manager will also represent the Project within customer forums where project business operating models are considered for both current business and future prospects.
In conducting assigned duties, the Service Delivery Manager must maintain strong relationships with customers, industry partners, and senior leadership while providing effective leadership of the team.
* Lead a small team of professionals.
* Support the preparation, update, and submission of project plans and other project management deliverables.
* Establish and maintain Performance Measurement Baselines.
* Coordinate monthly reports on rolling forecasts and other relevant business information.
* Identify project opportunities and risks and ensure mitigation strategies are implemented throughout contract phases.
* Contribute to the provision of a holistic business performance and control service enabling confident decision-making based on quality information.
What You Need:
* Desirable qualifications in project management.
* Prior experience in trades or aviation is highly valued.
* Leadership experience guiding teams across multiple business areas to shape and implement business requirements.
* Intermediate MS Office skills, especially in Word, Excel, and PowerPoint.
* Negotiation and influence skills generating business value while maintaining key relationships.
* Knowledge of project management principles and processes, including Earned Value Management (EVM).
About Us:
* We foster a culture that cares about your wellbeing.
* Diversity and inclusion are core values.
* We believe everyone can thrive in an inclusive environment.
* Join a global team and explore new career opportunities.