Passenger Service Agents for Sydney, Melbourne and Brisbane Airports - Shift Work
Start Date: Beginning December through to the end of January, with the potential for continuous employment.
About OACIS
OACIS is a growing aviation services company with a vision of creating freedom, flexibility and fun for air travellers. Our values are:
* Customer inspired: We constantly seek to provide the very best experiences for our customers.
* Safety and Security: We are committed to achieving the highest levels of safety and security.
* Integrity: We behave, at all times, honestly, morally and ethically.
* Teamwork: We will provide support to one another, work co-operatively, respect each other's views and make our work environment fun and enjoyable.
* Innovation: We seek to identify and implement new and unique ideas to enhance our customer's experiences.
At OACIS, our beliefs guide the way we work, always staying true to our colleagues, our customers, and our values. Together, we will create a seamless customer experience.
We have several large and exciting projects ready to take off at Sydney, Melbourne and Brisbane Airports. We are seeking Passenger Service Agents to work on a temporary part‑time basis, assisting passengers as they arrive for check‑in. This is shift work starting as soon as possible until the end of January, with the potential to continue into more permanent positions.
Description
* Meet & greet passengers like they're VIPs (because they are).
* Be the human GPS — wayfinding, guiding, and problem‑solving on the fly.
* Keep people moving and stress levels low.
* Jump into ad‑hoc tasks to keep the airport experience seamless.
What You Bring to the Crew
* Possibly language(s) in addition to English.
* Reliability, presentation, and a "let's make it happen" attitude.
* Customer service experience (aviation, hospitality, tourism, or events a plus).
* Physical fitness to handle luggage up to 32 kg (for baggage handling shifts).
* A knack for making people feel at ease.
* Fluent English and confident communication.
The OACIS Difference
* Structured onboarding so you hit the ground running.
* Ongoing skills development in customer service, safety, and operations.
* Cross‑training to keep things fresh and varied.
* Pathways to leadership for those who want to climb.
* A team culture that's supportive, inclusive, and actually fun.
Ready for Take‑Off?
If you've got the energy, empathy, and edge to thrive in one of Australia's most dynamic workplaces, we want you on board.
At OACIS we embrace diversity, inclusion, and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do, it's also the smart thing to do.
We're shortlisting and interviewing as we go — so don't taxi too long on the runway.
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