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Metagenics is one of Australia and New Zealand’s leading natural medicine suppliers, with a portfolio of market leading brands including Ethical Nutrients, Metagenics, Inner Health and Endura. Our mission is clear - to help people lead happier, healthier lives through high-quality nutritional supplements. Additionally, we are proudly BCorp Certified - a demonstrated commitment to balancing people, planet and profit by meeting the highest global standards of social and environmental performance & legal accountability.
We are recruiting for a motivated permanent fulltime Sales Operations Analyst to join our Customer Marketing team based at our ANZ Head Office in Northgate, Brisbane.
Reporting to the Customer Marketing Manager, this important role for our business success will be responsible for the generation of sales reports, insights and implementation of D365 CRM sales modules to support our Sales team to optimise their performance.
This is an ideal appointment for an analyst that enjoys operating in a friendly and fast-paced environment, working with customer data & internal stakeholders, enjoys the detail of analytics and working alongside high performance teams to enable their success.
Key Responsibilities;
Prepare and provide Sales reporting to Sales and Executive Leadership on sales and product performance including insights, trends and gap analysis.
Contribute to RGM and Category analysis.
Administer Field sales target development, tracking and dashboard integrity.
Document and maintain Sales Processes.
Develop and deliver D365 CRM modules with supporting documentation that support sales operations and growth.
Maintain CRM master data integrity as per agreed standards & processes.
Develop CRM reporting and manage regular reporting of Sales Force KPIs.
Identify opportunities for process improvement to streamline processes.
Skills and experience
Tertiary qualifications in Business, Commerce or like discipline (or significant relevant industry experience)
Established experience in retail/FMCG or Pharmaceutical industries preferably in the areas of Sales/Category Analysis, Sales Operations or associated Sales Management- highly regarded.
Proficiency in analysing sales data to identify trends, patterns, and insights.
Sound experience and understanding of D365 CRM systems and Power BI reporting from an end user perspective- Ideal.
Proven high level analytical skills with ability to create clear and informative visualizations using Power BI
Ability to present findings clearly and effectively to stakeholders
Demonstrated commercial sense and ability to identify and grasp opportunities in a complex, fast moving and challenging business environment
Job benefits and perks
Eligible to receive a Company Bonus paid once annually
Heavily discounted product for yourself and family to purchase, with complimentary product available in the office
Work from home up to two days per week, free onsite parking
Access to Employee Assistance Program for yourself and family
Access to Perkbox, an employee benefits and discounts provider of major brands, as well as onsite Yoga, Ping Pong and Art Classes.
You will have an innate focus on delivering business objectives and a strong ability to plan, negotiate and problem solve, in return we will sharpen your Analyst capability, and you can expect to enjoy a rewarding team and company culture with relevant recognition and development opportunities. United by purpose and our core values of Integrity, Authenticity, Respect, Diversity & Inclusion and Health & Happiness, we are a great place to work.
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Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Sales Operations Analyst? Which of the following Customer Relationship Management (CRM) systems do you have experience using? Do you have established experience in retail/FMCG or Pharmaceutical industries, preferably in the areas of Sales/Category Analysis, Sales Operations? (Highly regarded, though not essential for your success) Do you have sound experience and understanding of D365 CRM systems and Power BI reporting from an end user perspective?
For over 30 years, Metagenics has been dedicated to helping people live happier, healthier lives.
Metagenics strives to deliver optimal health solutions and products that work through our market leading brands; Metagenics, Inner Health, Ethical Nutrients and Endura Sports Nutrition.
With over 350 employees across ANZ, our passion for scientific discovery, unparalleled quality and trusted partnerships has positioned us as an industry leader in functional nutrition and integrative medicine. Our quality processes set new standards in safety and efficacy, and will continue to do so in the future. At Metagenics, seeing natural medicine become integrated into everyday healthcare is part of our vision which inspires all that we do.
Metagenics – Australia’s and New Zealand’s leading natural health science company and proudly the first natural medicine company in Australia and New Zealand to become B Corp certified!
Benefits include:
Company Profit Share
Annual end of year Recognition Awards
Access to complimentary product
Heavily discounted product for yourself and family
Access to Employee Assistance Program for yourself and family
Complimentary consultations with our in-house Naturopaths
Wellness at Work Program inclusive of yoga, meditation, table tennis, monthly fruit deliveries and much more!
For over 30 years, Metagenics has been dedicated to helping people live happier, healthier lives.
Metagenics strives to deliver optimal health solutions and products that work through our market leading brands; Metagenics, Inner Health, Ethical Nutrients and Endura Sports Nutrition.
With over 350 employees across ANZ, our passion for scientific discovery, unparalleled quality and trusted partnerships has positioned us as an industry leader in functional nutrition and integrative medicine. Our quality processes set new standards in safety and efficacy, and will continue to do so in the future. At Metagenics, seeing natural medicine become integrated into everyday healthcare is part of our vision which inspires all that we do.
Metagenics – Australia’s and New Zealand’s leading natural health science company and proudly the first natural medicine company in Australia and New Zealand to become B Corp certified!
Benefits include:
Company Profit Share
Annual end of year Recognition Awards
Access to complimentary product
Heavily discounted product for yourself and family
Access to Employee Assistance Program for yourself and family
Complimentary consultations with our in-house Naturopaths
Wellness at Work Program inclusive of yoga, meditation, table tennis, monthly fruit deliveries and much more!
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