Do you love helping customers? Are you good at managing your time and workload? Would you like weekends off? We would love to hear from you
We are looking for a people person that can meet the needs of customers and enhance their car service experience. You will be the key link between the customer and motor vehicle technicians, ensuring customers receive professional, timely, and transparent service from booking to vehicle handover.
Duties include:
* Greeting customers when they arrive at service reception
* Managing the customer experience from booking, estimating repair costs, updating customer of work performed and processing invoices and payments
* Liaising with technicians to ensure timely completion of work
* Maintaining high levels of customer satisfaction and follow-up
Who are we:
The team at Wagga Motors are professional, skilled & friendly and work together to deliver a great service experience for all our customers.
As a proud, family-owned business for 75 years, and with over 95 employees, we understand how important it is to have a well-maintained and safe vehicle. Our fun and friendly team match and enhance that experience every day.
What you have:
* Strong customer service & communication skills
* Administration experience and sound computer skills
* Great time management ability
* Able to work within a team and autonomously
* Ability to work in a fast-paced environment
We offer excellent training and support, so if you are interested in a career in the automotive and customer service industry - we have you covered
What we offer:
Above award wages, an attractive bonus system, learning and development and a long-term career are all part of your package. With nine brands and lots of opportunities for career progression, who knows where this role will lead you
The hours are 38 per week, Monday to Friday only, weekends are all yours.
If you think you are a good match, we would love to hear from you.
Due to the volume of applicants, only shortlisted candidates will be contacted.
Apply now
Please include a cover letter and resume with your application.