Travel Consultant-Japan Specialist
* English - Native level
* Some Sales experience is plus
* Knowledge of traveling in Japan
* Hybrid Working environment
The role:
As a Travel Consultant, you will use your extensive understanding of Japan to create unforgettable cultural adventures for our clients. Exceptional time management, confidence, communication, and organization are a must for efficiently prioritizing tasks and providing top-notch service for both new clients and ongoing bookings. High performance will be rewarded with sales and customer service-based commission, along with regular familiarization trips to our destination countries to enhance your knowledge.
Key responsibilities:
* Consult with customers to identify their individual holiday requirements.
* Create high-quality tailor-made itineraries based on customer requirements.
* Work to achieve individual and team sales targets.
* Co-ordinate all aspects of the customer booking to ensure successful delivery of trip.
What we are looking for from you:
* Previous customer service and/or sales experience.
* Experience of living and/or working in Japan, coupled with a passion for the country as a travel destination.
* Self-motivated with the determination to achieve individual and team sales targets.
* Highly organized and productive; you must be able to get a lot done under pressure to a high degree of accuracy.
* Excellent communication skills.
We recognize that job adverts are often a wish list, and no candidate can have equal experience in every required/desired skills, however if you think you would be a good fit for this role, we would welcome an application from you!
What you get in return:
* Uncapped bonus with expected on target earnings (OTE) of $8,000 per year
* Familiarization trips to our destination countries
* 25 days annual leave, rising by one day each year to a maximum of 28 days
* Day off on your birthday
* Volunteering leave
* Company Paid Parental leave (6 weeks)
* Employee Assistance Program
* Designated learning and development time
* Hybrid working possibilities
* We are open to remote work and offering higher salary packages for experienced candidates
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.