Optical Assistant/Dispenser Role
Our team at McLaren Vale Eyecare is seeking a dedicated and highly skilled Optical Assistant/Dispenser to join our professional and caring team.
Key responsibilities include:
* Patient Care: Providing exceptional patient care by assisting patients in selecting the perfect frames, explaining lens options, and ensuring optimal comfort and vision.
* Dispensing Services: Expertly fitting and adjusting frames, providing unparalleled dispensing services for a seamless customer experience.
* Administrative Tasks: Efficiently managing appointment bookings, patient records, follow-up communications, and practice management software.
* Computer Systems: Proficiently using practice management software for scheduling, billing, and maintaining accurate patient databases.
* Reception Duties: Greeting patients warmly, handling phone inquiries, and expertly managing day-to-day front desk operations.
* Insurance Processing: Effectively processing Medicare claims and health fund rebates, ensuring seamless reimbursement for patients.
* Inventory Management: Assisting with frame displays, stock monitoring, and ordering.
* Supporting Our Optometrist: Preparing patients for consultations, assisting with clinical administration, and supporting the optometrist in delivering exceptional patient care.
About Us
* We are a full-service optical centre devoted to creating high-quality eyewear and delivering an exceptional customer service experience.
* We pride ourselves on being a professional and caring team, committed to excellence and continuous improvement.
* As a valued member of our team, you will have access to training and development opportunities that foster your growth and success.