We are seeking a results-driven leader to join our team as a Retail Service Manager.
About the Role
As a Retail Service Manager, you will be responsible for delivering exceptional customer service and ensuring that all aspects of the retail experience meet the highest standards. This includes managing trolley collection and cleaning services, maintaining store cleanliness, and inspiring your team to provide a fantastic shopping experience.
Key responsibilities include:
* Leading by example and coaching and developing your team
* Safely completing tasks such as pushing/pulling floor cleaning equipment and machinery, and pushing trolleys from the car park into the store
* Maintaining a focus on safety and compliance for team members and customers
* Ability to be on your feet for long periods of time and lift heavy items (up to max 16kg)
* Great communication, time management, and task prioritisation skills
Benefits
We offer a range of benefits to support your career development and well-being, including:
* Eligible team members receive a 5% discount on all purchases throughout the year
* Reward through recognition linked to our values through our digital recognition platform
* Opportunities for learning and development across various career paths
* Novated car leases for eligible team members
* Paid parental leave to support you in balancing work and family life