About the Role
As a key leader in our organization, you will be responsible for driving the evolution and growth of our clinical services. This role requires a strategic thinker who can set direction, drive accountability, and oversee the implementation of systems and processes that support proactive health services at scale.
* Strengthen today, scale for tomorrow — set direction, address immediate operational priorities, and evolve systems and workflows to support efficient and effective clinical operations.
* Clinical Service Delivery — Oversee day-to-day execution across all programs, translating clinical standards into repeatable and scalable operations.
* Risk & Compliance — oversee the evolution of governance frameworks, build trusted relationships with regulatory bodies, and oversee teams that manage audits, incident management, and accreditation.
* Onboarding & Training — guide the Training team to design and deliver programs that shorten ramp time, strengthen compliance, and equip clinicians to thrive from day one.
* Workforce Management — Oversee workforce planning and scheduling, ensuring optimal coverage, Medical Director utilization, and service quality.
* Systems & Data — Direct the development and implementation of scalable workflows and automation, ensuring accurate, reliable, and actionable clinical data.
* Operational Governance — Drive reporting rhythms and KPIs that create clarity, accountability, and disciplined execution across the Clinical Organization.