Workplace Ambassador
As a Workplace Ambassador, you will be responsible for delivering exceptional client experiences every day through enhanced engagement, proactive communication, and high-touch service within our clients' offices. This role is crucial in increasing the level of engagement and partnership between us, service partners, and clients to provide superior service delivery.
A snapshot of the role:
- Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests
Key Responsibilities:
- Work collaboratively with the account team in the delivery of Experience Services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.)
What You Will Bring:
- Prior relevant experience in hospitality, facility / property management, operations and knowledge of commercial real estate is preferred.
- Excellent customer service skills and professionalism with a passion for hospitality coupled with a track record of excellent internal and external customer service.
- Ability to manage multiple priorities and deliver results in a fast-paced environment while working independently.
- Strong prioritization and time management skills, as well as superior communication skills, written and verbal, and a strong orientation to provide exceptional customer experience.
Benefits and Incentives:
- A competitive salary package and benefits that support your career development and wellbeing.
Why Choose Us?
- We are committed to equal opportunity and building an inclusive workplace where everyone feels valued and respected.
For over 200 years, we have helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties around the world. Our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities see a brighter way forward. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.