Job Description We’re seeking creatives, innovators and disruptors who challenge the status quo and ready to be agents of change as we usher in one of the most exciting, progressive and forward-thinking brands set to make Burleigh its home. The Director of Food & Beverage (F&B) is a senior leadership role responsible for overseeing the entire food and beverage operation across all outlets, including restaurants, bars and in-room dining. This role ensures the highest levels of guest satisfaction, operational excellence, and financial performance. The Director leads and develops the F&B leadership team to deliver exceptional service, brand standards, and a strong team culture. KEY RESPONSABILITIES Develop and implement departmental strategies aligned with the hotel’s vision and goals Foster a culture of excellence, innovation, and continuous improvement Oversee daily operations of all F&B outlets, room service, and event catering Be responsible for rostering and staff efficiencies Ensure compliance with health and safety, licensing, and HACCP food safety standards Conduct regular quality audits and customer service evaluations Prepare and manage departmental budgets, forecasts, and monthly P&L reviews Drive revenue through pricing, promotions, upselling, and menu engineering Maintain high levels of guest satisfaction through consistent service and presentation Handle and resolve guest feedback and complaints in a timely, professional manner Oversee recruitment, onboarding, training, and performance reviews Ensure compliance with industrial relations requirements under the Hospitality Industry (General) Award ABOUT US LiTO: LiTO isn’t just a restaurant—it’s the heartbeat of Italian life on Burleigh’s shores. Guests can expect bold coastal Italian flavours, seasonal bites, and an energetic atmosphere, with live entertainment throughout the week. From a post-surf flat white to a classic aperitivo at sunset, LiTO embodies the spirited warmth of Italy, serving playful, elevated simplicity from morning through evening—built for feasting and celebrating. Haven: Haven is where fresh, surf-to-plate seafood meets golden cocktail hours and unforgettable poolside moments. With a blend of retro pool club vibes and modern sophistication, Haven creates the ultimate escape—a place to lounge, graze, and recharge, all while soaking up Burleigh’s sun-drenched coastline. We’re looking for innovators and forward-thinkers—restaurateurs who aren’t afraid to challenge the norm. If you’re ready to join one of the most exciting and future-focused dining precincts, come help us make Burleigh the place to be.