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Customer experience advocate

Sydney
beBeeCustomerService
Posted: 13 December
Offer description

Pioneer the future of television with a leading entertainment brand.


Job Summary:

* Deliver exceptional customer support across multiple channels
* Troubleshoot and resolve complex customer issues
* Adapt to changing requirements in a fast-paced environment

Key Responsibilities:

* Respond to customer inquiries via email, phone, social media, and live chat
* Analyze customer complaints and provide suitable resolutions
* Maintain accurate records of customer interactions

Requirements:

* Proven experience in customer service within a dynamic organization
* Strong time management skills and ability to multitask
* A genuine interest in the entertainment industry

What We Offer:

* A rewarding opportunity to work in a progressive environment
* Ongoing training and development to enhance your skills
* A collaborative team atmosphere

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