Research Officer – Strategic Intelligence Intelligence Unit | Data, Intelligence & Analytics Building Commission NSW Clerk Grade 7/8 | $113,574 - $125,720 super leave loading Ongoing | Parramatta (Hybrid working arrangements) Lead industry-wide research that shapes regulatory strategy Building Commission NSW is seeking a high-calibre Research Officer to join the Strategic Intelligence Team. This role is designed for an experienced researcher with strong methodological capability – ideally at PhD level or equivalent – who can conduct rigorous, industry-wide research and translate findings into practical regulatory insight. You will produce structured, evidence-based assessments that inform executive decision making, risk targeting and long-term regulatory strategy across the NSW residential construction sector. This is not a general policy role. It is a strategic intelligence function within a frontline regulator. About the Strategic Intelligence Team The Strategic Intelligence Team conducts deep industry research, systemic risk assessments and horizon scanning. Our work focuses on: Identifying emerging and systemic risks across the construction sector Producing strategic intelligence assessments for executive decision making Translating complex data, intelligence and external research into actionable regulatory insight Supporting proactive, intelligence-led regulatory interventions We work closely with operational intelligence, compliance, policy and data analytics teams. The role As Research Officer (Strategic Intelligence), you will: Design and conduct industry-wide research projects on complex regulatory and market issues Apply rigorous research methodologies (qualitative, quantitative or mixed methods) Synthesise data, intelligence holdings, open-source information and academic literature Produce structured strategic assessments, research reports and executive briefings Apply analytical frameworks to identify patterns, systemic drivers, capability gaps and long-term risks Present findings clearly to senior executives and stakeholders Contribute to horizon scanning and long-range regulatory planning You will be expected to bring intellectual discipline, methodological rigour and clarity of thinking to complex, ambiguous problems. About you We are seeking candidates who demonstrate: Advanced research capability, ideally supported by a PhD or equivalent research-intensive experience Experience producing industry-wide or sector-level research reports Strong methodological expertise, including research design and critical evaluation of evidence Exceptional written communication skills, particularly in producing structured, decision-ready reports Ability to translate complex findings into practical regulatory implications Strong critical thinking and ability to assess competing hypotheses and information quality Confidence presenting research findings to senior stakeholders Experience in regulatory, law enforcement, intelligence, public policy or risk environments is highly regarded. Experience applying structured analytical techniques or producing strategic assessments will be viewed favourably. Why join Building Commission NSW? Contribute to lifting standards in residential construction across NSW Apply academic-level research in a real-world regulatory setting Work within a mature, data-driven intelligence capability Influence regulatory priorities at a strategic level Hybrid working arrangements and supportive team culture This role offers a rare opportunity to apply rigorous research skills to high-impact public interest outcomes. Essential requirements Relevant tertiary qualification in social sciences, criminology, economics, law, public policy or related discipline (PhD highly regarded) Ability to obtain and maintain a Baseline National Security Clearance National Police Check Willingness to undergo probity screening How to apply Submit: Resume (maximum 5 pages) Cover letter (maximum 2 pages) outlining: Your research methodology experience Examples of industry-wide or systemic research you have led Your experience producing structured, executive-level written products For further information about the role please contact Christopher Hodges – Manager Intelligence at Christopher.hodges@customerservice.nsw.gov.au A talent pool may be created for similar future roles. Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Afrah Ahmed Saied via Afrah.AhmedSaied@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Tuesday 14th of April at 9:59am. Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Afrah.AhmedSaied@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process