A global IT services provider is seeking a Network Operations Lead: Incident & RCA Specialist in Melbourne, Australia. The position requires a Bachelor's degree and 3–5 years of networking experience. Key responsibilities include ensuring stability in client networks, leading technical investigations, and supporting continuous improvements. Strong communication skills and CCNA certification are essential for collaboration with L1 technicians. The role involves work in rotating shifts to meet support needs.#J-18808-Ljbffr