Supportive, Engaging and Growing Allied Health Team.
At Kindly Healthcare, we are a people first allied health team who care about doing work that genuinely matters. We support each other, value sharp thinking, and love being part of the communities we work in. As we grow, the admin engine behind everything we deliver needs to grow with us. That is where you come in.
We are looking for an Admin Coordinator who wants to be a part of an operational core of a business that is going somewhere. You will work closely with our Admin Lead to keep service delivery running smoothly across invoicing, referrals, scheduling and client onboarding.
Why You will Love It Here
* Community. We create a workplace that feels like home. From team events to ongoing learning, we are all about connection, with each other and with the communities we serve. You will be part of a close, friendly team that genuinely likes working together.
* Support. Whether it is training, mentoring from our Admin Lead and Exec Team, or just knowing someone has your back when things get busy, we give you the tools and encouragement you need to thrive.
* Growth. We are on an exciting journey and we want you to grow with us. Whether you want to deepen your NDIS knowledge, step into senior admin or move into operations leadership as we scale, we will help you get there.
What is in It for You?
* Real ownership and impact: You will run the day to day operations of a business that is scaling fast. Your work directly shapes clinician utilisation, client experience and the financial health of the organisation. This is not a tick the box admin role.
* Hybrid working: A mix of office and home, with a flexible setup that respects your life outside work.
* Genuine career progression: Step up into senior admin, operations or team lead opportunities as Kindly grows. We are invested in your trajectory.
* Competitive salary plus perks: $60-75K plus super, professional development support, and the tools you need to do your best work.
* Tech and tools: Splose, streamlined systems, and a team that actively works to reduce admin burden rather than pile it on.
* Kindly Swag: We do great work and want to feel great while we do it. Multiple uniform options and enough swag to save you the mid week wash.
What You will Be Doing
* Invoicing and billing: Plan managed NDIS, NDIA managed via PRODA (with training provided), Support At Home, and private billing through Splose.
* Referral triage and onboarding: Monitoring the Splose waitlist, contacting new clients, preparing service agreements, and getting people booked in quickly.
* Scheduling and reminders: Sending appointment reminders, flagging scheduling gaps, supporting cancellations and rescheduling.
* First point of contact: Inbound calls and emails from clients, plan managers, support coordinators and referrers, handled with warmth and clarity.
* Business administration: Maintaining the referrer database, supporting recruitment admin, and helping track referral volumes.
What We are Looking For
* 2+ years in an administrative role, ideally in healthcare or community services
* Strong IT skills and confidence picking up new systems quickly
* Experience managing high volume scheduling or diary systems
* High accuracy and attention to detail in billing, data entry and documentation
* Strong written and verbal communication with a warm, client centred approach
* Ability to manage competing priorities and escalating proactively
* Current NDIS Worker Screening clearance, or willingness to obtain prior to commencement
* Working With Children Check valid in your state of employment
Bonus points if you have:
* Experience using Splose, Cliniko or Halaxy
* Familiarity with NDIS plan managed and NDIA managed invoicing
* A background in allied health, disability or aged care administration
* Experience supporting recruitment administration
Who You Are
* Communicates with warmth and clarity, even when things get busy
* Takes ownership without needing to be asked, and flags issues before they grow
* Asks good questions early rather than guessing and creating rework
* Brings a reliable, collaborative presence and lifts the people around them
Ready to Join? Let us Chat!
We are building something special at Kindly Healthcare, and we would love for you to be part of it. If you are looking for a workplace where you will be valued, supported and trusted to do brilliant work, hit apply now or reach out for a confidential chat. We cannot wait to meet you.
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