**Customer Service Representative/Driver
- Above award rates of pay + Super + Employee Benefits
- Personal development program
If you have good attention to detail, a great attitude and would like to work for an Industry Leader, then we want to hear from you.
You will be responsible for ensuring an efficient service is provided to our clients in order to meet client needs and demands of the business.
**About The Role**
As a member of the Grace Records Management team you will be providing premium customer service and account management to some of Australia's leading organisations and government agencies.
**The duties will include**:
- Order collection and delivery of client records and information
- Customer service queries
- Maintaining high profile account service delivery
- Daily record management and security of client records to ensure compliant delivery and storage
- Processing and retrieval of valuable information and document management of client requests
- Working with computer technology with scanners, PCs, etc.
**About You**
To be considered for this role, you will have the following:
- Minimum Car Licence
- Excellent customer service skills
- Excellent verbal communication skills and the ability to relate well to our clients at all levels with confidence
- Be hard working and reliable
- Be well groomed and physically fit to perform manual handling tasks
- Have good computer literacy skills
- Warehouse and or transport experience an advantage but not essential
- Flexibility with work hours and days
- Work well under pressure and be a good team player
Training will be provided to the successful applicant.
**What's In It For You?**
- Above award rates with overtime and superannuation.
- Company funded licence training MR/HR/HC/Forklift.
- Company supplied uniform
- The opportunity of career advancement through mentoring and our formal Skills Path development program
- A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more
- The opportunity to work with a great team in a dynamic fast paced environment
**About Grace Group**
The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia's largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.