Overview
Join to apply for the Mental Health Support Officer role at Queensland Corrective Services.
The Service Delivery Support Officer manages scheduling and coordination of all courses and prisoner services for the Correctional Centre including support services for classroom and other educational facilities.
Responsibilities
Contribute to the ongoing review of the service delivery through monitoring the efficiency and relevance of service provision, identifying any gaps in service delivery and advising on improvements
Liaise with service providers in relation to induction training, custodial awareness training, criminal history checks, security access to centre, room setup, and resource requirements
Provide ongoing support and practical assistance to external and internal service providers
Maintain waiting lists for programs and courses outside of those managed centrally, including programs and services for prisoners on remand and those with short sentences
Schedules and notifies prisoners of course/service allocation and responds to queries in relation to availability
Allocation of prisoners to programs including making offers and recording outcomes
The role description provides the minimum requirements for the role.
The incumbent may be required to undertake other duties as required outside of these primary accountabilities.
Applications to remain current for 12 months.
Occupational group Administration
Details
Seniority level – Entry level
Employment type – Full time
Job function – Other
Industries – Public Safety
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Required Skill Profession
Healthcare