Overview
Discover a outstanding place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Cairns Browngoods Team is seeking a passionate, customer service focused Salesperson to join them in delivering Great Service, Always! to their customers.
As Salespeople, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.
Responsibilities
- Provide outstanding customer service and communicate effectively to identify customer needs.
- Understand life at home solutions to help customers find the best outcome.
- Deliver Great Service, Always!, in line with store standards.
- Assist customers while managing work tasks around their needs.
- Resolve customer concerns and make quick, accurate decisions to ensure happy customers and timely services.
- Support a team environment and contribute to achieving store goals.
Qualifications / Requirements
- Experience in (or ability to work in) a customer focused, successful retail business.
- A high level of Browngoods product knowledge to support customer queries.
- Ability to service customers while balancing other tasks.
- Willingness to go above and beyond to provide exceptional customer-focused problem solving.
- Experience resolving customer complaints and making quick decisions to ensure satisfaction.
- Passion to exceed individual and store sales targets.
- Flexibility across retail trading hours including weekends, public holidays and late night trades.
What we offer
- Generous staff discounts.
- Attractive commission based structures.
- Fantastic incentive based promotions.
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development.
- An environment where good performance is recognised and rewarded.
- A flexible and positive work environment.
If this role exhilarates your passion for a new opportunity then please submit your application for consideration.
Advertised: 16 Sep 2025 AUS Eastern Standard Time
If you're keen to express your interest in working for a Harvey Norman Franchise, let us know.
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