Overview
Act as a Barista, providing guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
What You'll Do
* Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers.
* Greet and welcome our guests and promptly attend to tables.
* Receive and take guest orders, process in POS system quickly and accurately.
* Prepare and serve meal accompaniments to guests.
* Prepare and serve coffee, tea and all other beverage offerings at the Seafire Pantry.
* Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
* Ensure that guests have an enjoyable and memorable experience; relay any complaints to management.
* Perform additional job duties as needed.
* Perform setup and breakdown of various stations (i.e., deli, dessert, coffee, espresso).
* Assist with setting and service areas, taking to-go orders, assisting guests, and answering phones as needed.
* Attend all required trainings and meetings.
* Maintain constant communication with support staff and management.
* May need to take on responsibilities outside of this job post as we all do.
What You Bring
* 1 year of experience in a similar or supportive role is preferred.
* Coffee and tea knowledge.
* Ability to create latte art is an advantage.
* Food Handler and Alcohol Awareness Certifications (if applicable).
* Able to prioritize multiple tasks in a dynamic environment.
* Able to learn, retain, and present product, menu, and allergy information to guests.
* Knowledge of or ability to learn the restaurant POS system is required.
* Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
* Excellent communication and presentation skills.
* Passion for crafting and personalizing guest experiences.
* Highly motivated and flexible with the ability to take initiative.
* Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy, this content is provided here.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Hospitality
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