**Job Description:**
We are seeking an experienced Care Services Manager to oversee the overall operation of our care settings.
This is a key leadership role that requires someone with a passion for delivering high-quality, person-centered care and support services.
1. Develop and implement effective care plans that cater to the diverse needs of our residents.
2. Maintain strong relationships with external partners, including social workers, health professionals, and local authorities.
3. Investigate and resolve any concerns or complaints in a timely and professional manner.
4. Foster a culture of learning and development within the team, providing regular training and mentoring opportunities.
5. Monitor and report on key performance indicators (KPIs) to ensure seamless service delivery.
**Required Skills and Qualifications:**
* Degree in a relevant field, such as Social Work or Healthcare Management.
* Proven experience in care management, preferably in an Extra Care setting.
* Strong leadership and communication skills.
* Ability to analyze data and make informed decisions.
**Benefits:**
Opportunity to work with a dynamic team passionate about transforming care through innovation.
Chance to develop your leadership skills and contribute to shaping the future of care services.
Competitive salary and benefits package.
**Others:**
Cera is committed to delivering excellence in service delivery and driving positive change in the care sector.