Overview
Join to apply for the Customer Care role at Southport Sharks.
We are seeking a vibrant Customer Care representative to join our Fitness Centre team. This is a casual role with weekend availability required.
About Us
We are on the hunt for a vibrant Customer Care representative, with exceptional customer service skills to join our Fitness Centre team.
What Are The Perks
- Fun, friendly, hard-working and professional team
- Free Gym Membership
- Food & Beverage Discounts
- Free on-site parking
The Role
- Welcoming all members and guests
- Membership tours and sales
- Promote the benefits of membership to recent and existing members
- Assisting members and guests with general enquiries
- Answering all incoming phone calls
- Provide prompt, friendly, customer-focused service to members and guests
The successful candidate must be willing to work weekends.
About You
As someone with previous experience in the fitness industry, you will possess leadership skills and a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with our members and will have impeccable grooming, presentation and communication skills.
To be successful in this role you would need the following
- Strong experience in sales, administration and customer service within a fitness environment
- Experience working with Glofox would be a huge advantage
- Exceptional presentation and grooming
- Demonstrate initiative to be productive during down-time
- Ability to communicate with a variety of people
- Professional telephone manner and excellent communication skills
- Knowledge of Fitness Centre facilities
- Ability to work under pressure within a busy environment
- A bright and friendly personality
- Willingness to go the extra mile to help members and Fitness Centre team
- Strong problem solving abilities
- Computer literacy with experience using Microsoft Office products
Application
APPLY NOW. No recruitment agencies, please.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Hospitality
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Gold Coast, Queensland, Australia
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