Library Assistant Role
This is an exciting opportunity to work in a dynamic team that provides exceptional customer service and connects users with services and collections.
The City of Sydney Library is seeking an enthusiastic, customer-focused, and motivated Library Assistant to join the team. As part of this role, you will be responsible for delivering outstanding customer experiences, supporting users with technology, and contributing to library learning programs.
Key Responsibilities:
* Delivery of exceptional customer experience to connect users with services and collections.
* Supporting users with technology, including printing, e-resources, and online services.
* Supporting library learning programs.
Requirements:
* Excellent written and verbal communication skills.
* Providing high-quality customer service.
* Digital literacy and technical support.
What We Offer:
* A collaborative and inclusive work environment.
* Flexible working arrangements, including 3 days of care and cultural leave each year.
* Ongoing professional development opportunities.
* An employee assistance program offering free, confidential counselling.
* A supportive return-to-work environment.
About This Opportunity:
This is a fantastic chance to work in a purpose-driven organization that values diversity and inclusion. If you are passionate about making a difference in your community and have excellent communication skills, we encourage you to apply.