About this Role
BP Retail is crafting a retail experience like no other, serving over 60 million customers every year across Australia.
This role involves helping customers, learning from interactions, and evolving products and services to meet their needs.
Key Responsibilities:
* Customer Service: Provide exceptional service to customers, responding to their queries and resolving issues promptly.
* Product Knowledge: Develop and maintain in-depth knowledge of our products and services, ensuring accurate information is provided to customers.
* Problem-Solving: Identify and resolve customer complaints in a timely and professional manner.
Requirements:
* Communication Skills: Excellent verbal and written communication skills, with the ability to communicate complex information simply and effectively.
* Interpersonal Skills: Strong interpersonal skills, with the ability to build rapport with customers and colleagues alike.
* Adaptability: Ability to adapt to changing situations and priorities, with a flexible attitude and approach.
Benefits:
* Competitive Salary: A competitive salary package that reflects your skills and experience.
* Ongoing Training: Ongoing training and development opportunities to help you grow and succeed in your role.
* Diverse Team: Work as part of a diverse and inclusive team, where everyone is valued and respected.
Join Our Team:
If you're passionate about delivering exceptional customer service and have the skills and qualifications to match, we'd love to hear from you.