Operations & Hospitality Manager–Startup Accommodation Business
Are you a hands-on operator with a passion for hospitality and the grit to help build something from the ground up? We're a startup accommodation business seeking a dynamic Operations & Hospitality Manager to help reposition an existing multi-bed building into an operating accommodation facility.
This newly created role will work directly with the company's Directors to transform a former aged care facility into a thriving, short-term accommodation hub. With ~40 rooms and plenty of potential, we need a motivated all-rounder who can roll up their sleeves, get systems in place, and take ownership of day-to-day operations.
What you'll be doing
Working closely with the Directors to convert and activate the facility for short-term stays.
Helping design and implement booking, check-in, and property management systems.
Managing the end-to-end guest experience — from marketing and bookings to check-ins, reviews, and maintenance.
Coordinating external providers such as cleaners, tradespeople, landscapers, and security.
Ensuring the property remains clean, compliant, safe, and welcoming.
Contributing to pricing strategies, promotional ideas, and community engagement.
Creating and refining operational procedures as the business grows.
What we're looking for
Strong hospitality management experience — ideally in short-stay, serviced apartments, hotels, or similar.
Hands-on attitude — comfortable doing whatever it takes to get the job done.
Proven ability to manage property operations, staff, and contractors.
Experience setting up or operating booking systems
Excellent communication, organizational and problem-solving skills.
A natural ability to build rapport with guests, suppliers, and team members.
Comfortable working autonomously and wearing multiple hats in a startup environment
Why Join Us?
Be part of something from the beginning — help shape the direction of a brand-new business.
Work with supportive founders who are actively involved and open to new ideas.
Enjoy variety in your day, a flat structure, and the chance to make a real impact.
Potential for bonus structure and equity in the business
Potential for on-site accommodation to be provided as part of package
If you're passionate about hospitality, driven to deliver excellence, and eager to be part of an exciting startup venture, we'd love to hear from you. Apply now to join our team
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What can I earn as a Hospitality Manager
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