Associate devops analyst, region services

Description

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances, please visit https://www.agsva.gov.au/.

The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads. We're creating innovative ways to use cloud computing, artificial intelligence, and machine learning while maintaining the highest standards of security and operational excellence.

The Engineering organisation within Region Services is structured across core capability pillars: Compute & Machine Learning, Security Identity & Compliance, Storage & Databases, and a growing capability domain. These pillars encompass a team of varying technical skillsets, including Engineers, Technical Program Managers, and Subject Matter Experts, organized into focused sub-teams.

This is an opportunity to make a lasting impact on Australia's digital future. You'll work with AWS services, implement innovative solutions, and help customers succeed in their most important missions. We're committed to helping our builders grow through continuous learning, mentoring, and collaboration with industry experts. Are you ready to build the future of secure cloud computing in Australia?

Job Responsibilities

• Define, build, own, and run services in high growth environments.
• Solve unique and first‐order problems in massive‐scale areas such as compute services, DynamoDB/NoSQL databases, Glacier, S3 data lakes and many other AWS services.
• Learn how to build and operate distributed systems at massive scale.
• Build and influence the tools and utilities that are part of the AWS fleet running our internal services.
• On a typical day, engineers might deep dive to determine the root cause of a customer issue, investigate why a metric is trending the wrong way, consult with top engineers at Amazon, or discuss radical new approaches to automate operational issues.
• As a Systems Analyst, own supporting activities for these services, and regularly work with development teams to establish and improve service support. Operate with guidance from your team, drive issues to resolution, understand the business logic and architecture of your supported services, resolve undocumented trouble tickets, contribute to support documentation, perform code builds and deployments, communicate status regularly, and create and interpret metrics that measure support success and service performance.

Qualifications

• Experience operating in a 24/7 production environment.
• Experience with Linux/Unix operating systems.
• Experience in supporting procedures and methodologies for production computing environments.

Preferred Qualifications

• Experience with continuous integration and continuous delivery.
• Knowledge of networking fundamentals.
• Knowledge of one or more scripting languages (e.g., Python, Ruby, Perl).
• Ability to perform deep, technical troubleshooting.
• Documentation skills.

Equal Opportunity Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Accessibility Statement

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Acknowledgement Of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.