Overview
Employment Type: Permanent
Closing Date: 26 Oct 2025 11:59pm
Job Title: Telstra Retail: Part Time Customer Service & Sales Consultant WILLOWS
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
About Telstra
Telstra is an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We focus on delivering the best experience and the best technology on the best network. Our Willows store is hiring a Retail Consultant to join the team on a Part Time basis.
Working in a Telstra Retail Store is an chance for tech-curious problem solvers to build a meaningful career within a market leader.
It’s a target-driven environment, within a team focused on keeping you up-to-date with the latest in tech and gadgets so you can help customers get connected – faster, better, smarter.
What we offer our team members
We have a tonne of great benefits, including thousands of training and career-growth opportunities, and exclusive discounts across hundreds of brands and partners. Below is a snapshot of some of the benefits we offer:
- Team performance-related commission, with your first 2 months guaranteed while you’re getting up and running
- 30% off Telstra services
- Continuous training from management to enhance skills and growth
- Telstra SIM card
- Exclusive discounts across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
What you’ll do
As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. You’ll be continually trained on the latest tech and gadgets. Your knowledge, progressive sales approach and consultative service will help you support and provide solutions for our customers.
About you
- Able to easily connect with a variety of new and existing customers
- Can quickly develop customised solutions for customers
- Driven to reach (and exceed) sales targets and KPIs
- Hungry to learn and grow within the role (and beyond)
- Experience in a customer-facing role
- Enjoys a fast-paced, busy retail environment while delivering excellent customer service
Apply and next steps
Apply now. After you’ve submitted your application, an assessment supported by Hire Vue will follow. Please check for an email from Hire Vue to move things along. For more information about life at Telstra, explore the existence of Retail opportunities at Telstra.
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and enriches our work.
We have zero tolerance for harassment and prioritize a safe workplace where everyone can thrive.
We work flexibly at Telstra. Share what flexibility means to you, and you can include your pronouns and any reasonable adjustments needed to participate equitably during the recruitment process.
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📌 Telstra Retail: Part Time Customer Service & Sales Consultant WILLOWS
🏢 Telstra
📍 Brisbane