Located in the city centre, Crowne Plaza Hobart connects its visitors, business or leisure, to the heart of Tasmania. A warm welcome to Tasmania's capital, our contemporary hotel offers well thought out spaces to connect and recharge with modern rooms designed to ensure our guests rest and relax while making the most of their stay. Crowne Plaza Hobart offers 241 guest rooms and has a range of spaces from ballrooms to the boardroom, a 24-hour business centre, and is only moments away from Salamanca Place and Constitution Dock.
What is the job?
At Crowne Plaza Hobart, every moment matters. From the instant our guests arrive to the time they say farewell, our team creates warm, memorable, truly hospitable experiences. We are now seeking enthusiastic, guest-focused individuals to join our Front Office team as Part-Time Porters and Part-Time Club Lounge Attendants .
If you love connecting with people, supporting your teammates, and delivering polished, memorable service - we'd love to meet you.
Porter
Your day to day
As a Porter, you're often the very first impression of the hotel. You'll welcome guests with warmth, assist with luggage, provide valet parking and offer directions or support as needed. You help set the tone for the entire stay with professional, efficient and friendly service.
* Provide warm welcomes and sincere farewells to all guests.
* Assist with luggage and escort guests to their rooms.
* Support valet parking operations safely and efficiently.
* Maintain a clean and polished lobby environment.
* Recognise guest preferences and help action guest feedback promptly.
* Respond to requests quickly and professionally.
* Uphold IHG policies, WH\u0026S standards and hotel procedures.
What we need from you
* Ability to safely lift, carry and move guest luggage (up to 23kg) in line with manual-handling guidelines.
* Strong communication and customer service skills.
* Flexibility to work rostered shifts including nights/weekends.
* Confidence in guest interaction and a welcoming demeanor.
* Valid Tasmanian Driver's Licence (or transferrable interstate/overseas). Automatic-only is acceptable, manual preferred for full valet capability.
* RSA - valid in Tasmania (preferred).
* Based in Hobart. Will consider applicants looking to relocate from other states.
Club Lounge Attendant
Your day to day
As a Club Lounge Attendant, you'll deliver elevated service to our VIP and IHG One Rewards elite guests. You'll curate personalised experiences, host Food \u0026 Beverage service in our exclusive lounge on the top floor and share insider tips on Hobart to enhance each guest's stay.
1. Create a genuine, personalised welcome for VIP guests.
2. Assist with check-ins, check-outs and guest