Funeral Arranger / Operations All Rounder
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Funeral Arranger / Operations All-Rounder
Bundaberg Central, QLD | Full-Time | Above Award Wages + Overtime
About Us
Des Allen & Co Funerals is a family-owned, compassionate, and professional funeral service provider, proudly serving the Bundaberg community since 1997. Nestled in the peaceful surroundings of Kensington, our purpose-built facilities provide comfort and dignity to families during their most difficult times. We arrange and conduct a wide range of funeral services each year, supporting families with care, respect, and empathy.
About the Role
We are currently seeking a capable and compassionate Funeral Arranger / Operations All-Rounder to join our team. This is a diverse and hands-on role, combining empathetic client service with behind-the-scenes operational and logistical support to ensure each funeral is delivered with the highest standard of care and attention.
Key Responsibilities
Answer incoming calls with professionalism, discretion, and empathy
Liaise with families, celebrants, clergy, venues, and suppliers to coordinate all aspects of the funeral service
Book service venues, vehicles, and cremation/burial logistics
Manage funeral-related documentation and registrations with relevant authorities
Assist in service set-up, vehicle preparation, and general operations when needed
Support the mortuary and funeral teams with practical, on-site duties
Contribute to administrative tasks and general office support
Participate in the on-call roster (after-hours support)
About You
Calm, empathetic, and professional demeanour
Excellent organisational and time-management skills
Attention to detail with the ability to work under pressure and meet deadlines
Strong communication and interpersonal skills
Confident using Microsoft Office and Google platforms
Physically capable of assisting with operational tasks
Previous experience in the funeral industry is not required – full training provided
Why Join Us?
Work alongside a supportive, values-driven team in a meaningful profession
Flexible hours across a 5-day work week
Opportunities to work additional hours with paid overtime
Above award wages, allowances, and industry-leading conditions
Uniforms and dry cleaning supplied
Ongoing training and professional development
Access to our confidential Employee Assistance Program (EAP)
If you are a caring, capable, and committed individual who wants to make a difference every day, we encourage you to apply.
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What can I earn as an All Rounder Operator
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