Company Description
Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training.
Job Description
We have a new opportunity for an Operations Consultant to join our fast-paced team and play a pivotal role in ensuring seamless workforce coverage and operational efficiency within our Recruitment Nursing team.
You will work independently day-to-day, managing priorities and making confident decisions while collaborating closely with consultants, clients, and nursing staff. Your focus will be on rostering, filling shifts quickly, and ensuring continuity of care across multiple sites.
This is a high-volume, very fast-paced role suited to someone who thrives in an environment where there are constant calls, shifting priorities, and multiple tasks happening at once. You'll be managing a high number of calls each day, responding to urgent requests, and ensuring shifts are filled efficiently and accurately.
To deliver operational excellence, you will also:
* Coordinate and manage high-volume rostering across multiple healthcare sites
* Manage a significant number of inbound and outbound calls daily
* Monitor workforce availability and proactively address coverage gaps
* Manage competing priorities in a constantly changing environment
* Work autonomously while maintaining strong communication with stakeholders
* Ensure compliance and booking requirements are met at all times
Let's talk you
As an Operations and Recruitment Consultant, you are organised, resilient, and energised by a busy desk. You are confident working independently and taking ownership of your workload, while still being a strong team player. You bring previous experience in rostering, workforce coordination, scheduling, recruitment, or high-volume administration, with the ability to multitask and prioritise in a fast-paced environment. You are confident managing a high volume of daily calls, maintain strong attention to detail and accurate data entry, and can work independently with minimal supervision. Excellent communication skills, a solutions-focused mindset, and the resilience to stay calm under pressure complete your profile.
Experience within healthcare or nursing recruitment will be highly regarded.
Bring your energy and be rewarded with:
* Hybrid working options, including the opportunity to work from home up to 2 days per week
* Access to a comprehensive rewards and benefits platform
* A day off on your birthday each year
* Ongoing training and career development opportunities
If you're looking for a dynamic, high-energy rostering role where you can make a real impact within a nursing recruitment team, we'd love to hear from you.
If you have any questions, please contact Renata Lage on [email protected]
Veterans are encouraged to apply. We are committed to embracing diversity and providing a safe working environment for all employees.
At HCA we are committed to embracing diversity and committed to providing a safe working environment.