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About the role
Are you a Registered Migration Agent (RMA) who's tired of the same old routine and looking for a truly refreshing challenge? This is your chance to join an investor-backed technology company on a mission to transform the migration experience from stressful to exciting.
In this pivotal role, you'll bring your A-game, deep knowledge, and sharp skills to ensure their clients successfully secure their visas. You'll also play a crucial part in shaping their innovative technology platform by providing invaluable insights to our Product Team.
What You’ll Do
You'll spend the majority of your time (80-90%) on expert Case Management :
- Advise clients on complex visa pathways, eligibility criteria, and strategic approaches.
- Lead and support initial consultations with prospective clients.
- Manage a diverse caseload of visa applications, meticulously ensuring compliance with Australian immigration laws and striving for an exceptional success rate.
- Review and submit visa and sponsorship applications.
- Liaise effectively with the Department of Home Affairs on behalf of our clients.
The remaining time will be dedicated to strategic initiatives and product development :
- Collaborate closely with the Operations and Product Teams to streamline and scale processes.
- Drive the development of internal policies, educational resources, and best practices.
- Contribute to marketing efforts, including engaging webinars, insightful articles, and community engagement initiatives.
- Provide critical input to the Product Team on the technology platform, leveraging your hands-on experience as an RMA to enhance its functionality and user experience.
About You
- Active MARA Registration and 2-5 years of post-registration experience.
- Extensive and proven success in submitting Partner Visas and Employer Sponsored applications.
- A strong track record of successful visa applications, with a minimal refusal rate.
- An innovative mindset, eager to embrace new ways of working.
- Tech-literate and adaptable, comfortable using (or quickly learning) tools such as Slack, Notion, Hubspot, and Airtable.
- A fervent commitment to client advocacy and the highest service standards—great client outcomes always come first.
- Detail-oriented, highly organised, and proactive, capable of managing multiple complex cases simultaneously.
- Exceptional communication skills, able to explain complex legal concepts with clarity and empathy.
- A natural problem-solver, adept at setting priorities and managing casework independently.
- Strong time management skills, consistently meeting deadlines and key performance indicators.
What's in it for you?
This isn't just another job; it's an chance to significantly accelerate your career with a company poised for exponential growth.
- Career Advancement: Grow into leadership roles as the company expands.
- Company Shares: Share in our success.
- Excellent Compensation Package: A competitive salary reflecting your expertise.
- Ultimate Flexibility: This is a fully remote role, allowing you to work from anywhere in Australia!
- Fantastic Perks: Enjoy birthday leave, a dedicated learning and development budget, and more!
For more information please contact Karen Horovitz at The Onset or apply online.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
Industries
- Staffing and Recruiting
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📌 Migration Agent Innovation Lead
🏢 The Onset
📍 Newcastle