The Role : Customer Supply Chain Manager
Planning is at the heart of how we execute as a business
Planning brings together all the touch points across CCEP from teams who plan manufacturing runs at our sites, to customer supply teams who work with our large customers to look for more efficient ways of doing things, to our central demand and supply teams who match our customers' needs with what we can supply them with.
We are looking for a creative, relationship driven candidate to join us from January **** on a 14-month fixed term basis who is not only passionate about planning but customer care
Maybe you are looking for the next step up in your career in Planning within Retail/FMCG and now want to gain even more experience with an iconic and global brand – This may be the role that can truly make the magic happen within your career
As our Customer Supply Chain Manager, you will be accountable for all elements of Sales & Operations Planning to create synergy and simplify ways of working, in service of improving our customer experience and driving efficiencies.
You will also be a part in the success of the development, implementation and tracking of customer supply chain initiatives across our top 25 customers and will work closely with both internal and external stakeholders to drive improvement outcomes and value adding projects that support CCEP in being the number 1 supplier in Australia across Retail, On-The-Go and Licensed channels
This is a high-profile role which will be supporting our Head Of Customer supply chain in long term strategy development as well as clear reporting that adds insights and value to the total supply chain for our customers leading to improve The Advantage Survey results for CCEP.
You will be part of a team of industry connected trusted professionals who are committed to building lasting relationships.
We pride ourselves in delivering an outstanding service whilst continually seeking to improve our internal operating efficiencies and service from our suppliers.
Travel to various locations and states is a requirement for this role.
Please also note: The first two weeks will require you to be available for travel and be able to work from our Brisbane office for this duration.
Travel and accommodation will be covered by the business.
A typical day would look like, but not be limited to:
Understanding end to end order to delivery processes for CCEP customers.
Supporting programs and projects of work within Supply Chain to ensure delivery in full and on-time metrics and clear reporting across the CCEP business (Australia and European requirements).
Drives improvement in customer non-conformance – managing initiates and projects to meet our customer standards.
Leads reporting and insight generation for both internal and external market trends to assist in strategy development for the customer supply chain - Anticipating and responding to key marketplace developments, trends, opportunities or threats, and develop collaborative action plans to proactively address key customer initiatives.
Support CSM's with strategic direction based off industry insight, data and analysis to facilitate topical agendas within customer collaboration forums.
Tracking and communicating supply chain performance with customers and internal CCEP teams.
Standardising communication for any customer insights that may affect order execution and delivery to relevant stakeholders.
Leading any tender projects for the Customer Supply Chain Team – bringing insight, best practice and clear execution plans.
Influencing inventory and reporting teams to work in concert to align and simplify daily/weekly/monthly reporting that adds value and drive improvements in service levels.
Qualifications and Experience
If you are confident and enjoy inspiring people to be the best that they can be, then this role may be for you
We are looking for an excellent communicator, with exceptional skills in both written and verbal.
You also have:
Extensive and proven years in FMCG / Supply Chain / Operations leadership role, ideally within retail
Have extensive customer relationship experience.
Tenacity for identifying opportunities and initiatives and possess strong business and commercial acumen
Proven ability working collaboratively also being influential and an effective communicator and facilitator.
Strong understanding of external trends in supply chain management, customer and retail management and sustainability.
Proven ability to think and plan strategically over a multi-year horizon, providing thought leadership into long-term business planning
Agile in ways of working and being able to prioritise resources
Reporting and Insights management
Applied knowledge of Workplace Health & Safety
Applied knowledge of COR (Chain of Responsibility)
Degree in Business or Commerce with qualifications in a relevant discipline such as or supply chain management
Knowledge of continuous improvement methodologies e.g., LEAN and/or Six Sigma, Kaizen, 5S.
What's in it for you?
Attractive leave package including paid parental leave and purchase leave options.
Free monthly product allowances to share with family and friends (including Coca-Cola, Mount Franklin, Monster, Grinders Coffee and more).
Wellbeing and health benefits that include: a fitness passport, free access for you and family to the employee assistance program (and counselling services), and discounts with customers including Microsoft, Lenovo, Hertz, GoGet and Estee Lauder.
Why choose us for your next role?
At CCEP we are committed to creating a great place to work, where people can grow, be happy and be well in a safe, open, diverse and inclusive workplace.
We're investing to make sure our people have the tools and capabilities needed to succeed.
And we hope you want to be part of that.
Applications close on Monday 19th December, ****
Please be aware: This job posting may close earlier than the advertised date if we receive a strong pool of candidates.
We recommend submitting your application as soon as possible
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