We are seeking a highly motivated Sales Assistant to join our team. In this role, you will play a key part in delivering exceptional customer service and helping customers find the perfect products.
The Role
Our Sales Assistants work as part of a dynamic team to achieve sales and performance targets, while maintaining store operations. You will be responsible for providing excellent customer service, processing large volumes of stock, picking and packing click and dispatch orders, and assisting with in-store maintenance.
Responsibilities:
* Deliver outstanding customer service by engaging with customers, answering their questions, and offering personalized advice on our premium products.
* Process high volumes of stock accurately and efficiently, ensuring that all products are available for customers to purchase.
* Pick and pack click and dispatch orders promptly and accurately, meeting customer expectations for timely delivery.
* Support the management of in-store operations, including housekeeping, visual merchandising, and cleaning, to maintain a clean and welcoming environment for customers.
Requirements:
To succeed in this role, you will bring:
* Previous customer-facing experience, preferably in retail or a similar industry.
* A genuine passion for delivering exceptional customer service, with a focus on building strong relationships and exceeding customer expectations.
* A keen eye for detail, enabling you to process large volumes of stock accurately and efficiently.
* The ability to work effectively in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities simultaneously.
* A self-motivated and proactive approach, driving your own performance and contributing to team success.