Overview
About Toll Group. Toll moves businesses that move the world with a global network of 16,000 team members and 500 sites across 27 markets, supporting more than 20,000 customers worldwide with a forwarding network spanning 150 countries. Toll is part of Japan Post.
The Transport Planner coordinates and plans transport movements under the DWDSS contract to ensure timely, compliant, and cost-effective delivery of goods in line with Commonwealth requirements. This role works closely with warehouse, customer service, and operational teams to consolidate consignments, manage transport bookings, and optimise route and carrier utilisation. The Transport Planner supports service performance and contractual targets by maintaining visibility over order flow, identifying risks or delays, and working with internal and external stakeholders to ensure delivery plans are met. The role also supports day-to-day administrative and customer service operations under the DWDSS contract, including accurate data entry, document control, reporting support, and frontline customer service activities that contribute to efficient warehouse and distribution operations.
Responsibilities
* Coordinate and plan transport movements under the DWDSS contract to ensure timely, compliant, and cost-effective delivery of goods.
* Work with warehouse, customer service, and operational teams to consolidate consignments and optimise route and carrier utilisation.
* Maintain visibility over order flow, identify risks or delays, and collaborate with internal and external stakeholders to meet delivery plans.
* Perform day-to-day administrative and customer service tasks, including accurate data entry, document control, reporting support, and frontline customer service activities that support efficient warehouse and distribution operations.
Qualifications and Requirements
* You must be entitled to work in Australia.
* Be prepared to undertake pre-employment checks including a criminal history check and medical examination.
About You
Are you excited about this role but not sure you meet every requirement? If you have similar skills and are willing to learn, we encourage you to apply. Toll values a diverse, inclusive, and authentic workplace, and welcomes candidates whose experience may not align perfectly with every qualification.
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