OverviewDirect message the job poster from Brainotech IT Solutions GmbHService Delivery Coordinator | BBA @ Brainotech IT Solutions GmbHBrainotech IT Solutions offers a wide range of IT and network solutions tailored to business markets, providing regulated IT support services globally.
We take pride in being a comprehensive supplier of end-to-end IT technologies that meet the specific needs of our clients' infrastructure.
Our services include technical consultancy, data solutions, and maintenance, delivered by a global pool of IT engineers to accommodate evolving technology demands.
Our expertise allows us to provide authoritative services and create fresh insights for our customers to help their businesses thrive.Role DescriptionThis is a full time on-site role for an Information Technology Support Technician based in Lahore.
The IT Support Technician will be responsible for providing technical support, troubleshooting issues, repairing desktop computers, and offering printer support.
Day-to-day tasks may also include installing, maintaining, and repairing computer systems and networks to ensure seamless and efficient operation.ResponsibilitiesProvide technical support and troubleshooting for hardware, software, and network issues.Troubleshoot, repair, and maintain desktop computers and printers.Install, configure, maintain, and repair computer systems and networks to ensure smooth operation.Document issues and resolutions; communicate effectively with users and team members.Escalate complex problems to appropriate teams as needed and follow up on resolution.QualificationsTechnical Support and Troubleshooting skillsExperience with Desktop Computers and Printer SupportProficiency in Computer RepairExcellent problem-solving abilities and attention to detailStrong communication and customer service skillsAbility to work independently and collaborate with team membersRelevant certifications and experience in the IT sector are beneficialAssociate's degree or higher in Information Technology, Computer Science, or related fieldSeniority levelEntry levelEmployment typePart-timeJob functionInformation TechnologyIndustriesIT Services and IT Consulting
J-18808-Ljbffr