Permanent position Full-time hours – weekend availability required Sales, customer service and leadership focus About us Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia especially those affected by bushfire, flood and other disasters. About the role The Store Manager is responsible for driving sales to achieve targets by providing clear direction and fostering an engaged workforce. Working in conjunction with the area manager, you will pro-actively develop, drive and support local and national marketing campaigns and promotional activity within the store e.g. VIP events. On a day-to-day basis, you will lead, maintain and actively work to ensure strong relationships in a team of staff and volunteers through ongoing coaching and support. What you will bring Demonstrated experience in successfully managing a retail shop (preferably fashion and/or recycled goods related) Proven ability to deliver revenue and net profit objectives through managing others Staff and/or Volunteer management Sound presentation and visual merchandising skills in line with current trends Strong sales and customer service acumen Benefits that act for you, while you act for humanity Financial wellbeing: In addition to your salary, you can take advantage of salary packaging via Maxxia. This can potentially reduce the amount of tax you pay each year and leave you with more disposable income in your pocket. Salary package expenses like rent, utilities, groceries, and school fees - up to $15,900 per year. Health & Wellbeing: Discounts available through a variety of insurance providers. Access to health education resources via programs like Converge and Headspace. Memberships available to Fitness Passport, which provides affordable and unlimited access to more than 1,600 gyms, pools, and leisure centres across Australia. Work/Life Flexibility: You can access a paid ‘Me’ day just for you in addition to a wide range of other paid leave options. Career development: Access to ongoing learning, training, and development courses. Further information This role is covered by the General Retail Industry Award 2020 - Level 6. Salary from $58,687.20 FTE superannuation access to salary packaging. For more information about the role, please contact Ricki Dunning on 0408 324 471 during business hours only. Applications for this position will close on Friday, 30 January 2026 Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier. Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role. Ref 13201