We are seeking experienced ServiceNow System Administrators to support and stabilize our ServiceNow platform post go-live. The resources will work across multiple modules and capabilities, ensuring smooth operations, integrations, and end-user support.
* BEmployee Cente
* )Platform integrations and environment
s
Key Responsibiliti
* esDay-to-day ServiceNow platform administration and suppo
* rtManage access, security, data, integrations, and environmen
* tsProvide L2/L3 support including end-user engagement and call handli
* ngEnsure adherence to governance, change control, and complian
* ceMaintain runbooks, documentation, and monitoring practic
* esSupport handover, knowledge transfer, and testing activiti
* esProvide reporting, insights, and continuous improvement recommendatio
ns
Skills & Experience Requi
* redServiceNow System Administrator certification (mandato
* ry)Hands-on experience in ServiceNow platform administrat
* ionStrong expertise across ITSM, ITAM, CMDB, and service catalo
* gueExperience in enterprise support environme
* ntsStrong communication and stakeholder engagement ski
lls
Additional Requirem
* entsAbility to work autonomously in a support environ
* mentExperience in end-user support and call hand
* lingMust be eligible for security cleara
nce.
Engagement De
* tailsStart: Imme
* diateDuration: 6 m
* onthsLocation: Preference for onsite (Sydney), open to qualified candidates across Aust
* raliaFocus: Handover, operational support, and stabilization post go
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