Ict infrastructure assistant manager (fyshwick)

We are a group of manufacturing sites across 4 states in Australia and our Group IT team is looking to establish a Infrastructure Assistant Manager to support the domestic IT operations while reporting directly to Group IT based in Hong Kong.

• Group IT Reporting & Coordination
  • Report to Group IT and ensure alignment with global IT standards.
  • Provide updates on infrastructure and security performance.
  • Support Group IT led projects and assist in regional rollouts.
• Supervision of onshore IT Staff
  • Supervise and guide site based IT support staff.
  • Assign tasks, monitor performance, and provide coaching.
  • Ensure adherence to IT policies and service standards.
• Infrastructure & Server Management
  • Oversee local server operations (Windows Server, virtualization, backups).
  • Support server consolidation, patching, and lifecycle management.
  • Assist in infrastructure modernization projects (server replacement, licensing, disaster recovery).
• Networking & Security
  • Manage LAN/WAN, Wi Fi, and internet connectivity.
  • Implement and monitor firewalls, VPNs, and redundancy solutions.
  • Ensure compliance with cybersecurity policies and coordinate with Group IT on threat detection.
• General IT Operations
  • Handle IT service requests, incidents, and escalations.
  • Manage IT assets, procurement, and licensing.
  • Identify opportunities for efficiency improvements and propose solutions to Group IT.

• Diploma/Degree in Information Technology, Computer Science, or related field.
• 3-5 years of experience in IT infrastructure, networking and IT support.
• Experience supervising IT staff or leading small teams.
• Robust knowledge of Windows Server administration, virtualization, and backup systems.
• Knowledge of networking (LAN/WAN, VPN) and firewall, Wi‐Fi and enterprise security solutions.
• Excellent communication skills in English; Cantonese/Mandarin is an advantage for Group coordination.
• Ability to work independently while reporting to HQ IT.

Job Type: Full‐time, Permanent. Pay: $100,000.00 - $150,000.00 per year. Work Location: In person.