What is the role's primary purpose?
The IT & Digital Projects Manager is responsible for the stability, security, and evolution of the
organisation's technology landscape. This role combines the day-to-day management of core
infrastructure and Microsoft 365 services with a proactive focus on Special Projects that drive
operational efficiency and digital innovation.
What will you be doing as a IT & Digital Projects Manager?
Infrastructure & Microsoft Tenant Management
* M365 Administration: Act as the primary administrator for the Microsoft tenant,
including Exchange Online, SharePoint, OneDrive, and Teams.
* Identity & Security: Manage Entra ID, including user lifecycle
(onboarding/offboarding), Multi-Factor Authentication (MFA), and Conditional
Access policies.
* Network Stability: Oversee local and cloud networking (Wi-Fi, VPN, firewalls) to
ensure 99.9% uptime for all business units.
* Asset Management: Maintain a registry of hardware and software licenses,
ensuring all equipment is patched, secure, and fit for purpose.
Cloud Software & User Support
* SaaS Ecosystem: Support and integrate various third-party cloud applications
(e.g., CRM, POS, Registration, Competition or Finance tools) ensuring they sync
correctly with the core environment.
* Technical Escalation: Serve as the senior point of escalation for complex
technical issues, providing "white-glove" support to staff
* Training & Documentation: Create simple "how-to" guides and conduct brief
training sessions to help staff leverage cloud tools effectively
Special Projects & Continuous Improvement
* Workflow Optimisation: Identify manual processes and implement automated
solutions (e.g., using Power Automate or specialized cloud integrations).
* AI: You are AI savvy and want to progress the organisation by leveraging this
technology.
* System Migrations: Lead transitions from legacy systems to modern cloud
alternatives.
* Security Audits: Periodically review the "Secure Score" and implement best
practices to protect company data from evolving threats.
* Vendor Management: Evaluate and manage relationships with external
software vendors to ensure value for money.
About you:
You're someone who thrives on building meaningful connections, turning ideas into action, and
making a real impact. You bring a mix of passion, creativity, and know-how to the table, along
with the skills and experience to get things done. Here's what makes you a perfect fit for this
role:
* Technical: You come with the credentials that mean you can quickly problem solve and
implement the change required.
* Project management: Ability to manage a project lifecycle from discovery to
implementation and user training.
* Communication: Ability to translate "tech-speak" into plain English for non-technical
stakeholders.
* Diplomatic Dynamo: You handle tough conversations and competing priorities with
tact, professionalism, and a smile.
* Relationship Builder: People love working with you because you know how to nurture
partnerships that last and bring value to everyone involved.
* Ready and Responsible: You either have a current 'paid' NSW Working with Children
Check or are ready to get one ASAP.
The Fine Print:
This role is anything but boring If you're ready to embrace the dynamic nature of football, here's
what to expect:
* After-Hours Action: Some of the most exciting opportunities happen outside the 9-to-5.
Whether it's evening meetings, events, or game days, you're up for the challenge.
* Weekend Wins: Football doesn't stop for the weekend, and neither do we. You'll be hands on for key events when needed.
* Travel Adventures: From bustling city offices to the heart of regional communities,
you'll get to see the best of Northern NSW as part of your work.
Benefits of Working at Northern NSW Football:
Northern NSW Football values our awesome employees and has their well-being and a healthy
work-life balance front of mind.
We are proud to provide employees with:
* Access to a comprehensive Employee Assistance Program.
* Flexible working environment.
* Regular staff professional development and training.
* Regular staff social activities to help connect with your teammates.
* Access to company vehicles for work-related travel.
* Regular performance reviews to help you achieve success.
* Opportunities to watch and be involved in some of our region's biggest football events.
Our Commitment to Diversity:
At Northern NSW Football, we respect and celebrate the power of diversity. We strive to ensure
our workforce reflects the diversity of our football family and harness the unique talents,
perspectives and experiences of our staff and our communities that we work and play in.