* Full Time Field Based Role
* Looking for Mechanically Minded Individuals
Your role will play a significant part in the company's growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance and safety & function checks.
What you will do
* Servicing and repair of material handling equipment in a dedicated territory and customer base – help Crown build positive customer experiences.
* Use latest field-based mobile technology to manage your daily work schedule.
* Enter inventory on your company allocated service van & customer sites – deliver a professional level of service.
* Gain experience in dealing with Australia's top tiered customer base.
* Join the leading forklift service business in Australia – the largest forklift service provider in Australia.
* Initial 8 week onboarding and industry leading training program.
* Perform routine maintenance & complete service work – reactive & planned.
* Accurately maintain service records of work performed by you.
Why Crown Equipment
* Join one of the biggest and still family owned forklift brands in the world and be paid one of the industry's best rates of pay for service technicians.
* Training to transition skills from other industry sectors such as electrical, building, etc.
* Industry leading induction period for complete preparation.
* Uniforms, jackets, hats, beanies and PPE are all supplied.
* Fully equipped service vans or weekly tool allowances provided.
* Full time role with regularly available overtime.
* Earn additional money with industry leading incentive programs.
* Safety Recognition Program for safe work practices.
* Ability to further your career and expand into roles such as management, other internal roles or even engineering.
* Specialised ongoing training from industry leading professionals.
Typical Crown Technician Tasks and Duties
* Conduct customer-focused scheduled and breakdown services.
* Assist in the preparation of field-based quotes for customers through the completion of jobs.
* Record notes and file service records appropriately – provide high level customer service to help customers solve their material handling needs.
* Access to industry-leading training and development and grade progression opportunities, including potential opportunities to train less experienced service technicians in more complex aspects of service and repair work in the field.
* Maintain up-to-date technical knowledge, including emerging technologies in automation and telematics.
* Keep up-to-date with industry trends, new products and services.
* Partner with the Company and maximise additional sales and service across a dedicated customer base.
Benefits
* A benefits program which gives you access to discounts and cashback from over 400 retailers nationwide.
* Access to a health and wellbeing platform which supports your mental, physical and financial goals.
* Corporate rates for private health insurance.
* An inclusive working environment.
* An employee assistance program for confidential counselling with chat, phone and face-to-face counselling options.
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