Join dusk as a Customer Assistant
We are seeking a motivated and passionate individual to join our team in one of 140+ dusk stores across Australia and New Zealand.
About the Role
As a Customer Assistant, your primary objective will be to deliver exceptional customer experiences, exceeding expectations with every interaction. Your radiant personality, coupled with a commitment to delivering results, will be instrumental in helping us achieve our goals.
Key Responsibilities:
* Deliver perfect customer experiences, consistently leaving customers satisfied and eager to return.
* Achieve key performance indicators (KPIs) and ensure store success, showcasing your dedication to excellence.
* Create captivating visual merchandising displays, transforming our store into an inviting haven of style and inspiration.
* Share your extensive knowledge of candles and homeware products, illuminating customers' paths and empowering their purchasing decisions.
* Maintain a visually enticing store environment, continuously adapting to meet customer needs and preferences.
* Collaborate with colleagues to foster a harmonious work environment, igniting the spirit of teamwork and cooperation.
About You
We're looking for someone who:
* Possesses a passion for exceeding customer expectations and creating unforgettable experiences.
* Celebrates the power of unity and cooperation, embracing a team-oriented approach.
* Ignites motivation with a can-do attitude, always ready to go the extra mile and push boundaries.
* Is committed to continuous improvement, eager to learn, grow, and develop like a budding flame.
* Brings energy, positivity, and a spark of fun to work, making every customer interaction a delightful experience.
Benefits
We offer:
* A generous team member discount on our range of candles and homewares, allowing you to light up your home with our products.
* The opportunity to participate in the dusk monthly bonus program, further igniting your passion for candles and customer service.
* A supportive environment where your growth and development are nurtured, providing a foundation for long-term career success.
* The 'Start here, go anywhere' philosophy, empowering you to shine in your role and beyond.