PCYC NSW Cessnock, New South Wales, Australia
Club Manager Role
We are looking for a suitably qualified and experienced leisure venue manager to lead the team in delivering an exceptional member experience at this vital community facility.
About the Club
PCYC Cessnock is one of the most unique and exciting PCYC NSW facilities, with over 2,800 members. This club boasts an indoor skate park, an indoor rock climbing wall, an adventure play area, indoor courts, a gym, and a 1100 sqm Gymnastics room with the latest equipment, which attracts the most popular gymnastics competitions in the Hunter region.
About the Role
As a Club Manager, you will be responsible for the overall management and operations of the venue, and you will be accountable for the administration, operational, financial, and program deliverables. You will inspire the team and lead the club to success. Your role will require you to utilise your people leadership skills, financial acumen, analytical capabilities, and management expertise to oversee all aspects of the club. You must showcase your leading interpersonal, communication, and sales skills to drive a successful team to deliver exceptional member experiences.
Key Responsibilities
- Manage the day‑to‑day operations of the Club, including staff leadership, training, program coordination, quality assurance, facilities/asset management and execution of marketing initiatives
- Execute business and operational plans to generate income growth, build customer engagement to optimise use of the facility and increase revenue streams
- Increase awareness of the PCYC mission within the local community, to grow memberships and generate fundraising/sponsorship opportunities
- Develop effective relationships with a range of stakeholders, including NSW Police staff, Club Committee, venue users, local businesses and the wider community
- Administrative duties including rostering, forecasting, budget management, weekly and monthly reporting on club performance, funding/grant applications, database/records management
- Conduct scheduled WHS and operational audits.
About You
Are you a passionate person and looking to work flexible schedule, as well as:
- You have a minimum of 2 years of sport and leisure venue management experience
- You have proven experience in business management, operation planning and/or implementing innovative business ideas
- You have an eye for detail, a natural sales ability and look for any and every opportunity to grow the business
- You have strong networking and relationship‑building skills, establishing valuable partnerships within the local community
- You have strong leadership skills
- You have strong attention to detail and interpersonal skills
- You have a genuine care for your community and alignment with the PCYC Mission and Values
- You can obtain a compliant Working with Children Check and National Police Check
Incentives to Work with PCYC
- Enjoy generous not‑for‑profit salary packaging benefits of up to $15,899 per annum tax‑free
- Use a further $2,650 of your pre‑tax income for entertainment expenses with a Meals and Entertainment Card
- Access to our employee rewards benefits with discounts across food, retail and travel
- Enjoy generousitlements, including additional paid leave
- Access Fitness Passport Membership and free PCYC gym membership at participating clubs
- Workplace flexibility
Please include a cover letter addressing the “about you” section and include the PCYC location you are interested in.
PCYC is a child‑safe organisation and an equal employment opportunity (EEO) employer committed to diversity and inclusion. We encourage all applicants to apply.
Please note: the successful candidate must obtain a Working with Children Check and National Police Criminal History Background Check.
Please contact if you require any further information regarding this role.
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